On behalf of Children and their Communities, Thank You! …for agreeing to support AASA each month.
If you have any questions or wish to make any changes to the information you have provided on this form please Call us on Tel: 0117314568/60, 0879807791 or E-mail us at: [email protected]
AASA is a non-profit organisation registered in the Republic of South Africa under registration number 2014/226941/08 serves as the data controller of your information from the date you complete this form (or an electronic equivalent). We will safeguard any personal information acquired by us in connection with your use of this donor form or via electronic device by upholding the privacy principles and procedures set out below.
By signing the donor form or providing information via an electronic device, you are accepting the terms of this Privacy & Security Statement and you consent to the collection, processing, and storage of your personal information as contemplated in this Privacy & Security Statement.
The use and collection of private information
While we will retain certain personal information, we have collected only for as long as necessary given the purpose for which it was collected, we may store information for the purposes of transaction processing and administration. This is to reconfirm, as a subscribed donor you will continue to receive direct communications from ActionAid Project updates, Newsletters, Tax certificates, and more. ActionAid assigned contact centre will contact you only regarding your donations/subscription, it is everything you signed up for and you expressly consent to this.
AASA does not sell, rent or trade your personal information with anyone. AASA will, however, disclose information when required to do so: (1) by a court order, (2) by any regulatory authority (3) in order to comply with AASA's legal and regulatory obligations in terms of any legislation or regulation applicable to AASA and its business dealings (including fraud prevention and anti-money laundering), (4) in the public interest.
AASA takes every reasonable step to protect your personal information, including the use of encryption technology. We can, however, not guarantee the security of any information you transmit to us electronically and you do so at your own risk.
We implement strict security standards and procedures to help prevent unauthorised access to your personal information. Only authorised AASA employees or agencies will have access to your information. All our employees and associates are held to stringent standards of privacy and security and are bound by confidentiality agreements.
Sexual Harassment, Exploitation and Abuse
ActionAid is committed to preventing any form of sexual harassment, exploitation and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. This means that we take all concerns seriously and carry out timely and robust responses to allegations of abuse. No one will be victimised for making a complaint and ActionAid is committed to working with complainants and survivors to ensure they are central to any response, are not further harmed or disempowered by any processes, and receive support throughout. We will not tolerate any form of abuse, exploitation, or harm carried out towards our own employees, rights holders, communities, or anyone we come into contact with through our work.
We are committed to working with marginalised and oppressed groups, recognising the impact of sexual violence on people living in poverty and people of different ethnicities, religions, race, class and abilities. We will listen to and learn from them and work to ensure that our SHEA and Safeguarding approach supports the work they do to promote their rights and live lives with dignity.
Cancellation of donation
While we appreciate that unforeseen circumstances befall us all and you may wish to cancel your monthly donation with us. You may terminate your monthly donations with us by informing us one calendar month before the last day of your donation. You can write an email to [email protected] or call our organisation on 0114314568/60, 0879807791.
Donations are normally non-refundable. But if you must cancel your recurring donation, please notify us immediately at least one calendar month before the last day of the donation. If we have made an error and billed you wrongly you may contact us. Refunds are processed using the original method of payment. We will honour your request for a refund once the claim has supporting documents and submitted not later than 1 calendar month.